New Dashboard Bug, any work arounds?
I haven't heard back from customer service, but from my testing I am confident that there is the following bug with new dashboards. When using a chart that includes a summary formula as one of the...
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Hi Mike,
I'm experiencing the same kinds of bugs in the new dashboard.
Pie charts do not update when you change the filter.
Also, the new dashboards do not 'remember' what they were set to, requiring the users to keep resetting the filters anytime the page reloads.
I do have an open ticket about this, so hopefully they fix these issues soon. I'm trying to get my users excited about these new dashboards, but they're becoming more work for them than the old ones.
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Jeff Peterson
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I'm experiencing the same kinds of bugs in the new dashboard.
Pie charts do not update when you change the filter.
Also, the new dashboards do not 'remember' what they were set to, requiring the users to keep resetting the filters anytime the page reloads.
I do have an open ticket about this, so hopefully they fix these issues soon. I'm trying to get my users excited about these new dashboards, but they're becoming more work for them than the old ones.
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Jeff Peterson
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Bummer. Hopefully they put some more work into the Dashboards. I am on the same page as you - so close to being awesome but the majority of the times the bugs and slow load time make them more trouble than they are worth.
Im still waiting for anyone to respond to my ticket. I am wondering if Omicron has caused a staff shortage because they are usually really on top of support tickets, but this time I've had no contact for a bit.
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Mike Tamoush
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Im still waiting for anyone to respond to my ticket. I am wondering if Omicron has caused a staff shortage because they are usually really on top of support tickets, but this time I've had no contact for a bit.
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Mike Tamoush
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- I am also waiting for a response to my ticket which I opened last week.
I have created a nice-looking dashboard for our company and switched everyone over to it (they end up there when they click the home button).
Now I'm getting some pushback because a lot of things just aren't working the way everyone expects them to.
-Filters don't work correctly
-Dashboard can't 'remember' filter settings
-Everything opens in a new tab/popup (instead of current tab, because this option doesn't exist), which would be fine, except the dashboards are not 'LIVE' and so to update the widgets you need to refresh, which resets the filters :(
-Several charts don't update with the filters as they should
-Dashboard loads slowly, which makes all of these things even more painful to end users.
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Jeff Peterson
------------------------------- Mike, I'm trying to follow all the 'new' dashboard posts, because being new to QB myself, I'm supposed to come up with user friendly innovations to the dozen employees that use the cloud based service and I look at their pages, (no one has used the dashboards) and I think it redundant to do anything with pages when the new dashboards are so much more IDEish to me, or rather a bit GUI.
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Bob T.
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