Forum Discussion

BuildPro's avatar
BuildPro
Qrew Captain
7 years ago

Notification is landing in an additional email

I have created a notification to be sent to certain email addresses when selected.  This is working fine, however the notification is also being sent to an additional user...even tho that user has not been selected.  It is showing up in her email coming from [email protected] and shows that it was sent to the selected user email.  Why is she also getting these emails?

7 Replies

  • Has she set up a personal email notifications or subscriptions? You can check that under the settings > personal settings > my email notifications and subscriptions
  • I don't see personal settings in the settings view
  • the only notification/subscription she has pertains to a totally different report in a totally different table.
    • KingslySamuel's avatar
      KingslySamuel
      Qrew Cadet
      That is strange. In that case, can you check and let me know in the notification setting, what option have you selected under "Notify whom?
  • It is showing up in her email coming from [email protected] and shows that it was sent to the selected user email.  Why is she also getting these emails?"

    So you're saying you set up a notification to go to [email protected], and it works. Also, someone else is reporting that [email protected] is getting the email generated by the notification that says it was sent by [email protected] to [email protected]? That doesn't sound like that's probably a Quick Base issue..