If your billing administrator has left the company without promoting a replacement, then you would need Care's help in assigning a new billing admin to the account for you. Before we can do that we'd need you to provide written authorization and proof of identity. This is necessary for us to ensure that you have a legitimate right to the account you're requesting control of. We do not just give that to anyone. Maximum Promotions Group, I will email you directly to help you with this. If others are reading this and need help with this process, please enter a support case (
http://www.quickbase.com/support) so we can help you with this process.
The best way to prevent this from happening is to have more than one
full management account admin.