CC in email notification?
I've read several topics on the subject that are couple of years old and hoped something's changed in the meantime... Among other tables we have Action Item that we will be using for informing user...
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So, the only way that I've been able to solve for this is to create a series of Roles, and then set a notification to fire, per each role.
As an example, I have Sales Teams which consist of a Team Lead, a (or many) Sales Reps, and a (or many) Account Managers.
When a notification goes out based on triggered actions in the record, I had to set a notification to go out for each role.
It's cumbersome, and I would hope that a CC option either is, or will become available soon. But for now, this has been my work around.
Hope it helps.
Mike
As an example, I have Sales Teams which consist of a Team Lead, a (or many) Sales Reps, and a (or many) Account Managers.
When a notification goes out based on triggered actions in the record, I had to set a notification to go out for each role.
It's cumbersome, and I would hope that a CC option either is, or will become available soon. But for now, this has been my work around.
Hope it helps.
Mike
