Forum Discussion
LeoLeo
8 years agoQrew Member
Hi @Matthew,
I have a similar situation.
Say we have our quickbase domain : ourdomain.quickbase.com
and we have client users with email Id as
user1.client.com
user2.client.com
now this client has their separate quickbase domain : client.quickbase.com
and the users email have been updated to say
user1.newClient.com
user2.newClient.com
Now I need to update the users email ID from user1.client.com => user1.newClient.com
What is the best approach to do this?
Thanks in advance.
Regards,
Vishal
I have a similar situation.
Say we have our quickbase domain : ourdomain.quickbase.com
and we have client users with email Id as
user1.client.com
user2.client.com
now this client has their separate quickbase domain : client.quickbase.com
and the users email have been updated to say
user1.newClient.com
user2.newClient.com
Now I need to update the users email ID from user1.client.com => user1.newClient.com
What is the best approach to do this?
Thanks in advance.
Regards,
Vishal
- MCFNeil8 years agoQrew CaptainBest bet is to have them change their email in their preferences, but if they are already using that email in a different account, you will have to add the new email, and remove the old user.
Then you'll have to update any important records that might have the old user listed. It wont delete the old user from old records, but just any user field going forward. - LeoLeo8 years agoQrew MemberThank you for the prompt reply.
So I'll go ahead and add new users with the updated email ID.
I have approx 100 users whose email ID need to be updated.
Is there a way where I can map these 100 new users to their old user accounts and do a bulk update?
Or do I need to go in individually and update a single record at a time?
Regards,
Vishal
- MCFNeil8 years agoQrew CaptainTo change all the users on the tables of your app, you can do a mass update if you can successfully do a 'vlookup' in excel.
You will need the old email list (so make sure you export the user list, before you remove the old users)
Then once you add the new emails as users (can be done via import as well, or provisioning users through the account admin panel). Export the new list too.
Then if you have a table like "resources" that has all of those users, you will need to do an export, including the user field AND whatever the key field is for the table (most likely [Record ID#])
Perform your vlookup to match the new to the old record ID, then import with the updated users. - LeoLeo8 years agoQrew MemberAppreciate your help Matthew.
Will try it and let you know how it goes.
Have a good day ahead.
Thanks,
Vishal