Forum Discussion

NarayananKumbak

Qrew Cadet

Re: Issue with the new Sandbox publishing feature

It did list all the changes and everything looked fine. However, after the changes were applied, the form layout was incorrect. Many of the new fields ended up at the very bottom of the form, line breaks between modified fields were missing, etc. Untouched fields remained as in the original form. It was a large app with 800+ fields in the table that was modified and the App has a total of 25 tables.

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NK23 NK23
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2 Replies

AustinK
Qrew Commander
6 years ago
I think you should probably open a support case up for this. It sounds like you did it correctly and got bad results anyway. They should hopefully be able to take a deeper look and see exactly what went wrong and fix the bug for the future, but I'm not sure they can do anything for the current situation.
- EvanMartinez
  Moderator
  6 years ago
  Hi NK,
  
  I would definitely agree with Austin if you followed the process for Sandbox and changes were not correctly carried over I would suggest reaching out to the care team via a case. You can create a case by clicking on 'Support' were it appears in the upper right side of the screen here in Community or while in Quick Base by clicking on the question mark (?) icon that appears in the right corner of the page and selecting 'Manage Support Case' then if you can let them know the steps you went though and the issues you were having they can help you dig into what is going on. Especially if you are having the same results when trying to use the sandbox again.
  
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  Evan Martinez
  Community Marketing Manager
  Quick Base
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