Forum Discussion
EvanMartinez
Qrew Elite
Hi Ryan,
In the Inserted Javascript Usage App fields that have been address don't disappear from the app since it is possible for fields to be edited to have javascript in them again at the time of the next audit. Instead in the app if you click on the View All Exceptions button on the dashboard, and looks at the Last Identified On column, you can see the last time the app detected unsupported content in that field. Then if you look into the app branding you can see the last time the app was updated. If your Last Identified On date is before the last time the app was updated then that field is currently not flagging any content. The fact that the Unsupported Content Pendo message no longer appears for a given field, is strong evidence that your update fixed that field. I hope that helps with identifying the fields you have resolved.
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Evan Martinez
Community Marketing Manager
Quickbase
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In the Inserted Javascript Usage App fields that have been address don't disappear from the app since it is possible for fields to be edited to have javascript in them again at the time of the next audit. Instead in the app if you click on the View All Exceptions button on the dashboard, and looks at the Last Identified On column, you can see the last time the app detected unsupported content in that field. Then if you look into the app branding you can see the last time the app was updated. If your Last Identified On date is before the last time the app was updated then that field is currently not flagging any content. The fact that the Unsupported Content Pendo message no longer appears for a given field, is strong evidence that your update fixed that field. I hope that helps with identifying the fields you have resolved.
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Evan Martinez
Community Marketing Manager
Quickbase
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ElandirayanJana
3 years agoQrew Trainee
HI,
I have received email from QB about the same topic, I clicked Inserted JavaScript Usage app and logged in by singing to resources realm. But we not able to see any app and it is empty ? Could you please help me to assist on this ? Also what this blank refers ?
Thanks
Elan
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Elandirayan Janarthanan
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- EvanMartinez3 years agoQrew EliteHi Elandirayan,
If you received the email about the Javascript changes but weren't able to access the app you would want to make sure you are using the same email address/user that received the email. Then if you still aren't able to access the app and continue to have troubles the best next step is to put in a case with our Care team as they can help you sort out access issues. You can get in touch with our Care team from right here in Community by clicking on Support where it appears in the upper right hand corner of the Navigation bar or from within Quickbase by clicking on the question mark icon that appears in the global navigation when in an application or your my apps page and selecting Manage Support Case. They can then help you figure out what might be going on with your access to the app, but definitely let me know if you have trouble creating a case.
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Evan Martinez
Community Marketing Manager
Quickbase
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