Forum Discussion

AdamKrzyzanek's avatar
AdamKrzyzanek
Qrew Captain
3 days ago

Relationship Condition Dropdown stopped to work after formula update

Team,

I have a challenge to my relationship update. For my relationship I was using "Formula Field" [SMO_Predecessor_Key] which was selected to create conditional dropdown based on its value. 

[SMO_Predecessor_Key] used in formula another field [SMO CPS Template] which had some logic in it based on field [SMO].

I no longer need this logic so I decided to rewire [SMO_Predecessor_Key] directly to field [SMO]. After I did it I have problem that my Relationship PROXY field does not work in Legacy Form. It ask to choose [SMO_Predecessor_Key] even if this is already selected.

I notice that if I re-select value in field [SMO] in form (i.e. remove value, select it again, even without saving, this starts to work. So problem is with data which are already filled in.

[QUESTION] - is there a way to force such refresh to all records and to not need to do it 1 by 1 in form?

What I tried:

  1. I tried to Import records ID# and field SMO but during Import No update to records (as SMO does not change).
  2. Tried to create new field [SMO_Predecessor_Keyv2] and update Conditional Value to it and back. But not working as well.

This is how dependency of fields looks line (Blue changed to Green) 

Current workaround but not well seen by users 😢

 

Forms

4 Replies

  • AdamKrzyzanek's avatar
    AdamKrzyzanek
    Qrew Captain
    2 days ago

    To confirm this issue was already solved yesterday 05/29/2025, 08:05am EDT.

  • AdamKrzyzanek's avatar
    AdamKrzyzanek
    Qrew Captain
    3 days ago

    I found that other relationships stopped working as well even if field is filled in by action performed via Button click o add record and populate this field.
    Still I need to remove value and re-select it again. I will report it as User Case to QB.

    I checked in other applications where I haven't performed above mentioned change to SMO fields and all conditional dropdowns are not working.

     

  • TahaA's avatar
    TahaA
    Qrew Member
    3 days ago

    Same issue here starting this morning. Teams across the country are in distress as most of the forms stopped working due to this issue, and can't use the workaround due to the sheer amount of forms... This needs a fix ASAP.