Forum Discussion

QuickBaseJunkie's avatar
QuickBaseJunkie
Qrew Commander
5 years ago

Searching on formatted phone number = no records found :-(

I recently received this question on one of my Quick Base Junkie YouTube videos...

"I'm using QB and for some reason when I search the database by phone I keep having to take out the dash & parenthesis in order for the search to work, which is very very time consuming. Do you know of a formula I can use to be able to search with all the elements so I don't have to backspace & take these items out in order to locate the client I'm searching for?"

I'm happy to provide a formula that strips out the formatting, but it seems to me this should be basic functionality when searching on a phone number.

Using the table search, global search, or advanced search all results in the same "no records found" unless the formatting is stripped out.

Any ideas here (beyond a formula that results in more fields to manage)? I'm thinking about the user experience when they don't have control over the app 


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Sharon Faust (QuickBaseJunkie.com)
Founder, Quick Base Junkie
https://quickbasejunkie.com
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  • I am having this same issue. I cannot search regardless of the format I use.

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    Edward Clark
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    • MarkShnier__You's avatar
      MarkShnier__You
      Icon for Qrew Legend rankQrew Legend
      Edward, can you expand on your use case.  Are you trying to search on just he numeric part of he phone # ?  for example the # is (800) 555-1212 and you are trying to search on 5551212  and not getting hits?  ​​

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      Mark Shnier (YQC)
      Quick Base Solution Provider
      Your Quick Base Coach
      http://QuickBaseCoach.com
      mark.shnier@gmail.com
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      • EdwardClark's avatar
        EdwardClark
        Qrew Member
        Mark,

        Thanks for the reply.

        I try searching both (800) 555-1212 and 8005551212 and neither produces a result.

        Hope this helps.

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        Edward Clark
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