Forum Discussion

Forsaken_User's avatar
Forsaken_User
Qrew Cadet
5 months ago
Solved

The new "sidebar" navigation sucks.

The new "sidebar" navigation sucks.

Everyone in my organization hates it. It is needlessly cumbersome to do anything now.

It is also really stupid that you guys aren't going to let us, the paying customer, simply have the choice in how we prefer to use it and instead force it down our throats after the new year.

 

  • A. Sounds like you just hate Change
    B. Sounds like you didn't pay attention to all the updates that came out over the last several months
    C. Sounds like you didn't participate in the Beta Program (which if you had you could have had an imput)
    D. Sounds like you didn't have a good plan to execute against for a stable transition.
    E. Sounds like your App/Realm Admins didn't communicate the upcoming change appropriately

    How you choose to do anything, is how you do everything. 

  • SamTrachy's avatar
    SamTrachy
    Quickbase Staff

    Hey Folks! 

    Sam Trachy here from Office Hours. My experience with new nav has been very positive, so I'm both surprised and curious to hear about the specific challenges you folks are facing.  I'd love to help in any way so please feel free to join my Office Hours if you're interested in continuing the conversation.  

    Sam Trachy | Host of Quickbase Office Hours

  • ben_simon's avatar
    ben_simon
    Community Manager

    So a few things...

    1. It sucks that not everyone loves New Nav, or some of the other new features we have recently released. During our EmpowerPro keynote last week, we spoke about Quickbase needing to make more of an emphasis on fit and finish with released features. Would suggest anyone who missed it check it out here (go to the 41:00 minute mark to see what I'm referencing, an interview with MarkShnier__You

    2. What I am seeing a lot of above is general dislike of a new feature. What I would love to see more of is specificity into what parts of New Nav are causing the most frustration. From following the thread, it sounds like Performance (speed), Convenience (more clicking needed), and loss of real estate are driving the frustration. What else am I missing? I'd love to see people detailing this out.

    3. What I would encourage folks to do when sharing here is to be more descriptive of the problems they're hearing about, or experiencing themselves. While it may seem helpful to add "Yes, me too! I too have the same problem." or "Yes, I agree with everything you said", if that's all the substance you are offering in a discussion, Quickbase can't do much with it other than acknowledge some members of the community are voicing their displeasure in a public community forum.

    4. I'd love to see this space be used in a way that could resemble the following..."Hi Everyone, Here are the top three reasons why my end users are struggling with the new navigation. I've submitted ideas in the Product Feedback portal for all three, see links below. If you agree with me, you should absolutely go into that Product Feedback idea and vote it up, prioritize it, and leave any comments if I left anything important out of my suggestion. And lastly, our community manager would hate it if I didn't mention that before you click on any of the below links, make sure you are already signed into product feedback, otherwise the link won't take you there. He would sure love to fix that problem, because it also "sucks", but is being super patient with the vendor."

    5. I mention all this because I care about a few things.

    • This community. Kind of have to say that because it's my job, but I sincerely do care about The Qrew. It sucks that people are frustrated, and I want to offer a way through the frustration. New Nav isn't going away. You need to accept this. 
    • Quickbase. Our product. I want to see it be the best app development platform on the planet. That requires an ethos of constant improvement which I believe exists here.

    6. Let's be respectful. If you're going to start a thread with this title, do yourself a favor and go do something else. Literally anything else. And it has nothing to do with feelings being hurt or any of that. It's about what I wrote in #4 and #5 and my job just gets a lot harder when the start of a conversation comes from this level of discourse. 

    • Forsaken_User's avatar
      Forsaken_User
      Qrew Cadet

      Well there you go saying the quiet part out loud: "New Nav isn't going away. You need to accept this. "

      What is the point of even trying to respond to your post when you literally just said that?

      This is the exact reason I refused to have some sort of meeting with you outside of here because I knew you guys have already unilaterally made up your minds regardless of what your customers prefer.

  • ben_simon's avatar
    ben_simon
    Community Manager

    Thanks for raising an excellent point Sam. If anyone would like to meet, I'd really like to see for myself over a video call what's being described above.

    Well, anyone except Sam. He has no interest. Anyone else wants to go through this, I'd like to connect. Feel free to email me at bsimon@quickbase.com and we can get this dialogue going.

    • Forsaken_User's avatar
      Forsaken_User
      Qrew Cadet

      Again, what would be the point?

      "New Nav isn't going away. You need to accept this. "

       

      • MarkShnier__You's avatar
        MarkShnier__You
        Icon for Qrew Legend rankQrew Legend

        The point is that there is an active programming team currently dedicated to improvements to sidebar navigation, so they are intensely open to constructive feedback now.  If they can understand your specific pain points, then they may be able to address them, and it's also possible they have ideas to address your pain points already on their roadmap.  

  • Just thought I would chime in here with my comments/impressions. 

    I personally like the fact that the top of my interface isn't cluttered with ALL the apps I'm connected to. As system/realm Admin all our apps previously spanned the entire top section. I will say that for most of our users, they currently interact with a single app, so they aren't moving between apps. We do share data between apps, but that information is presented via connected tables.

    The left nav does take up some real estate but I just size it down or close it altogether. I have spent some time creating dashboards that incorporate buttons (or links) to the table(s) directly, so I can hide the left nav entirely.

    I do have to say, that while I like the look and feel of the new dashboard and forms, they take up a ton of space and create "forced" size options which means I either have long/skinny buttons, or short/tall buttons. Additionally, the additional amount of "white space" built into the dashboard and forms, has caused me to split out the fields/data/reports/buttons in such a way that it does require more "clicks" to see all the objects since they are now on multiple tabs/section where previously they could all fit on a single page/pane.

    We are rather new in our app build outs, so re-working our interfaces, while it did take some time, probably isn't anything compared to those with larger/multiple apps.

    If the top nav old structure came back I would totally throw my vote towards the ability to "pin" or de-select which apps/tables would show across the top bar as I really don't want to go back to seeing everything.