What is your normal support response time?
Currently I'm waiting days for each response to a support case. (including responses within the same support case) is this normal for the rest of you? ------------------------------ Johnnyny -...
Forum Discussion
thanks for responding.
Unfortunately I'm not as lucky, my support rep gets back to me every day or 2 right now. I don't know if I can continue with this platform due to the support, luckily my issues have not been show stoppers, but what happens if they are showstoppers?
------------------------------
Johnnyny
------------------------------
Unfortunately I'm not as lucky, my support rep gets back to me every day or 2 right now. I don't know if I can continue with this platform due to the support, luckily my issues have not been show stoppers, but what happens if they are showstoppers?
------------------------------
Johnnyny
------------------------------
They have typically been amazing for me. Usually within 12 hours for the first response. Can vary a bit after that but like mentioned above, unless they have days off I've been quite impressed. Drop them a message if it has been a couple days. They usually will respond.
------------------------------
Mike Tamoush
------------------------------
------------------------------
Mike Tamoush
------------------------------