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IvanWeiss's avatar
IvanWeiss
Qrew Captain
5 years ago

Troubleshooting an automation

Any advice on how to troubleshoot an automation?  I got this error and know which automation it is but it does not indicate at all what the issue was.  It just takes me to the automation.



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Ivan Weiss
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Quickbase Automations

8 Replies

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  • MarkShnier__You's avatar
    MarkShnier__You
    Icon for Qrew Legend rankQrew Legend
    5 years ago
    The error message says that there is a required field and you are not populating it.  So look at the field list to see which fields are required. They will have a red star.

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    Mark Shnier (YQC)
    Quick Base Solution Provider
    Your Quick Base Coach
    http://QuickBaseCoach.com
    mark.shnier@gmail.com
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    • IvanWeiss's avatar
      IvanWeiss
      Qrew Captain
      5 years ago
      Sorry should have posted this as well.  All of the red asteriks fields are populated:



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      Ivan Weiss
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      • MarkShnier__You's avatar
        MarkShnier__You
        Icon for Qrew Legend rankQrew Legend
        5 years ago
        Perhaps  the particular source Record has blanks in  Title or Type

        ------------------------------
        Mark Shnier (YQC)
        Quick Base Solution Provider
        Your Quick Base Coach
        http://QuickBaseCoach.com
        mark.shnier@gmail.com
        ------------------------------
  • DonLarson's avatar
    DonLarson
    Qrew Commander
    5 years ago
    Ivan,

    When did the fields become required? You may have gaps.

    More than once I have had optional fields evolve into required fields as the business case grows more sophisticated.  Then you have older data that is valid but incomplete.  Reports, automatons and workflows then do not work correctly because of the legacy issue.

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    Don Larson
    Paasporter
    Westlake OH
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    • IvanWeiss's avatar
      IvanWeiss
      Qrew Captain
      5 years ago
      I am not sure exactly when might have been required.  But if I go into the source table it looks like all of those fields are complete which is why I am really confused about this.

      They give you so little troubleshooting information I am having a hard time spotting the issue.

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      Ivan Weiss
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      • MarkShnier__You's avatar
        MarkShnier__You
        Icon for Qrew Legend rankQrew Legend
        5 years ago
        You could unrequire the fields one by one to determine which field is the problem.

        ------------------------------
        Mark Shnier (YQC)
        Quick Base Solution Provider
        Your Quick Base Coach
        http://QuickBaseCoach.com
        mark.shnier@gmail.com
        ------------------------------