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How to differentiate between new email and replies in Pipelines Outlook Channel

  • 1.  How to differentiate between new email and replies in Pipelines Outlook Channel

    Posted 14 days ago
    I'm creating a record in QB on receipt of an email in Outlook but whenever I get reply to the email I would like to update the email body in QB instead of creating a new record.

    ID is not same for the new email and reply for it, I believe we can't use ID.

    Appreciate help on this.

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    Avinash Hiremath
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