Forum Discussion

AliMohsenian's avatar
Qrew Trainee
3 years ago automation and file storage

We are uploading a ton of files daily. We got box so it would auto upload them there as mass downloads in Quickbase are not a thing (which sucks)

We have a folder for each client. Then when we add a new car (we are an auto shop) it has an RO# associated with it. Box makes a new folder in the clients folder using that RO# ever time we add a new car to Quickbase (its a table)

That in pipeline works perfect. Instant folder that is named after the RO# for that car. Awesome. 

But when I put in the pipeline to then upload the new documents that the user uploaded to that new folder... it fails. 
If we wait like a day or so, then upload they seems to work then. it's like pipeline and box talking to each other has an issue with files instantly created. If I tell pipeline just upload it to the client's folder it works. But then we have 100s of files not in their correct RO# folder. We have to manually move them and its sucking up a ton of time. 

we also cant wait a day, this needs to be almost Realtime.

Any thoughts on why it fails with newly created files?


Ali Mohsenian

2 Replies

  • I had a similar issue, whereby I was trying to create subfolders in a newly created Box folder.  There seems to be a lag between when the Box folder is created & when it is available...

    I ended up putting in a timer of 15minutes in before I could access the new folder.. not ideal, and may not work in your case, but this solution worked for me.  <15 min may work too, I just arbitrarily picked 15 & it worked..

    Jeremy Myer