Forum Discussion

JohnRomano's avatar
JohnRomano
Qrew Trainee
2 months ago

Home Page

I have an App that is used by our external suppliers, I created a Home Page for each supplier and added supplier specific reports. In my admin role I can view the reports and the Home Page, however, in the supplier Role I cannot review the reports and thus the Home Page is blank. The report is available to Everyone, and every Role setting that I can think of is set to allow the supplier to view the appropriate table and reports. What am I overlooking?

  • Are you sure that the User Role has had the correct dashboard assigned to it?

    • JohnRomano's avatar
      JohnRomano
      Qrew Trainee

      Yes, I clicked the supplier specific role, went to Uder Interface and confirmed the Role Desktop and Role Mobile have the correct selection.

  • One possibility... Are the reports on the dashboard "user" specific?  I have dashboards that even if I switch to that role they are blank for me because maybe it's for "assigned projects" and I do not have any relevant projects assigned to me.  If you view it as a specific user it applies to, or use an incognito window for EOTI stuff does it show up?  Beyond that, maybe subfield permissions on a report, that can cause reports to unexpectedly not display sometimes.