RaeGarrett
6 years agoQrew Member
Increasing file attachment subscription?
Hello,
With our client, we currently have around 700 child projects in our application with over 2,100 documents. We've been using this application to track our projects for 2019 and as expected, we exceeded the 75MB limit in order to copy an application. Now that 2020 is here, we need to copy over our open child projects to a new application but since there's many attachments (over 4GB), we are unable to copy the application without the attachments pulling over.
How can we copy an application with all attachments included, even if they exceed the 75 MB limit? Do we need to up our subscription and file capacity on our account? If not, what do we do?
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Rae Garrett
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With our client, we currently have around 700 child projects in our application with over 2,100 documents. We've been using this application to track our projects for 2019 and as expected, we exceeded the 75MB limit in order to copy an application. Now that 2020 is here, we need to copy over our open child projects to a new application but since there's many attachments (over 4GB), we are unable to copy the application without the attachments pulling over.
How can we copy an application with all attachments included, even if they exceed the 75 MB limit? Do we need to up our subscription and file capacity on our account? If not, what do we do?
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Rae Garrett
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