Notifications to distribution groups (Outlook DGs)

Question

Is there a way to enable a notification to email an Outlook DG? I have tried:

creating an email formula field with the address using the open permissions
making the email a user email field to send as a recipient
Adding it directly as a specific user recipient email&nbsp;&nbsp;

All these methods worked with an individual email but won't send to a DG.Does QB allow emails to DGs?Thanks for any assistance!Ed------------------------------Ed------------------------------

markshnier__you · Answer

I suggest checking with the Care Team to confirm that your Realm is set to allow email notifications to non users. When accounts sign up for Quickbase they default to blocking sending notifications externally out of the organization.

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Mark Shnier (Your Quickbase Coach)
mark.shnier@gmail.com
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edgrandinetti · Answer

Thanks Mark. The DG is internal to the company but our company QB Administrators told me it requires some magic on the admin side to create a group from our master employee record so I can use it to send a notification.

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Ed
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markshnier__you · Answer

I understand that the DG members are internal, but if the DG email address is not a "User", then that is sending to an external email as far as Quickbase is concerned.

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Mark Shnier (Your Quickbase Coach)
mark.shnier@gmail.com
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andreabest · Answer

Just a thought, as I ran into something similar apart from Quickbase.
A Microsoft365 admin needs to set the distribution group to allow emails from outside sources. Since your tests with individual recipients works, I'm guessing the issue is on receiving end.

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Andrea Best
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markshnier__you · Answer

I agree with Andrea! &nbsp;I realize now that I have a client who blocks potential spam by blocking the use of DGs &nbsp;by outside sources.------------------------------Mark Shnier (Your Quickbase Coach)mark.shnier@gmail.com------------------------------

Forum Discussion

Notifications to distribution groups (Outlook DGs)