Notification emails sent from quickbase are coming in as separate senders on iphone/att phones.

Support knows about the issue citing new email vendor that timed with the datacenter move, and no solution in sight. I created a mailbox on my own mail server, which Quickbase now sends notifications to, and then from there forwards to the original SMS destination on my bosses phone. This appears to be working, as he's now happy with the iPhone grouping these messages all in one chain. Posting this in case anyone else needs the idea for a workaround solution. 

Thanks.