Forum Discussion

PaulEaston's avatar
PaulEaston
Qrew Assistant Captain
2 years ago

Remove "manage support cases" link from help button drop-down

Is there any way to remove the "manage support cases" link in the drop-down when you click on the help icon, based on role? We do not want most users to be able to submit support tickets with Quick...
PaulEaston's avatar
PaulEaston
Qrew Assistant Captain
2 years ago

When I view as another role or user, I still see it, but then I'm still logged in under my account. I will test with user with limited permissions and see if when actually logged in from the limited-user account it is still shown. 



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Paul Easton
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JoelHickok's avatar
JoelHickok
Qrew Assistant Captain
2 years ago

I think the key is in the follow-up screen shot I posted.  You must check the box indicated.