Forum Discussion

KimG's avatar
KimG
Qrew Cadet
4 years ago

Tech Issue? blank rectangle on right of screen

Hi Is anyone else having this problem?  My users and I are seeing a weird rectangle with a spinning circle on the right of the screen.  It's there in not just our regular apps, but if I go to a tes...
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Mike's avatar
Mike
Qrew Member
4 years ago
Just about to post the same question -- it's KILLING us, we cannot work!!!!!

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Mike
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  • RichardChagnon's avatar
    RichardChagnon
    Qrew Trainee
    4 years ago
    We did pick up malware - firefox is showing that there is now a facebook tracker on the QB site.

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    Richard Chagnon
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    • MichaelTamoush's avatar
      MichaelTamoush
      Qrew Captain
      4 years ago

      Richard,

      Can you expand on what you mean that you did pick up malware? 'Firefox is showing that there is now a facebook tracker on the QB site...'??



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      Michael Tamoush
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      • RichardChagnon's avatar
        RichardChagnon
        Qrew Trainee
        4 years ago
        firefox has an add in to 'containerize' some sites and they provide an icon in the toolbar to show when it is active.
        I activated this add in's facebook example.
        It's my personal opinion that facebook beacons that collect emails or other info to track people across web sites are a form of malware since I did not authorize their use.

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        Richard Chagnon
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  • KimG's avatar
    KimG
    Qrew Cadet
    4 years ago
    I'm trying to figure out how to click the link to customer care to submit it when that button is behind the white rectangle.

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    Kim G
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