Unable to add users to groups.
So I was trying to limit access to users by only allowing them to see records related to their group. I have created the groups and given them access tot he application. I have even added users to other groups. However, now that I am trying to add users to new groups I receive this error: "accountID parameter specified an unknown or invalid account." The users have already been added to the application and are active. I have even changed the "Target Group" field to the group name, but users are still unable to see records. I'm not sure how to fix or get around this? Any suggestions?8Views2likes3CommentsProblem adding new user
Can anyone advise regarding adding new users? We have a new staff member starting and it does not seem to be working. Normally I just add them and then they receive an email invite. No emails are being received. I have also tried just using the email address to set up a new account that way but again, this requires verification but no emails are being received. I have obviously checked junk etc. I have done this many times in the past so not sure what the problem is? Any advice appreciated Thanks10Views2likes6CommentsHow to open an app to everyone on the internet
I am the billing account administrator for my company. I have set the permission to allow apps to be open to the internet. And I know I have done this on several applications, but I can not find the right instructions this time... How do I set up a specific application within my realm to be open to the internet.24Views1like1CommentHow can make ""Denied"" user re-access the Quick Base app?
Currently, there are two users in my user list was denied status, that they couldn't access quick base app. I removed them from the app. and re - invited, still not working. I am the Administrator role, but can't do anything. Does anyone can help me?96Views1like3CommentsHow can I add a URL button that will allow users to save/update and stay in current record and form? Currently returns to form select form.
Currently I have a Site Visit table with multiple forms that the users select when created a record. After they save the record Quickbase takes them back to the form select form. (I inherited this) How can I add a URL button on the form to save/update changes to the record and keep the user in the current form and record.17Views1like26CommentsDeactivate user without support ticket
So i have a user field in many of my reports and forms that I use. When that user leaves the company, I want to de-activate the user rather than delete. If i delete that person, then i cant do any reporting history because the name is not in the user field anymore or available in the picker. By de-activating the user, will this solve the problem of 1) user is now denied access 2) user is still in the picker 3) My billing plan is unaffected because the user is not registered6Views1like9Comments