Recent Discussions
Service Accounts and YOU!
Service Accounts and YOU! These days you may hear a lot about 'service accounts' out in the world. They are ubiquitous among databases and SaaS systems alike. But what exactly IS a service account...and how does it differ from a normal user account? Why would you want to use one? In the Quickbase universe, a service account doesn't differ from a user account except for in their intended/practical use. A service account must be tied to a real email address, just like a normal user, and provisioned just as any regular user would be. However, service accounts are generally used to drive system processes like API calls. Specifically, for Quickbase, they can be very helpful for Pipelines! If you've never had to transition an app from one admin to the next...consider yourself lucky! Service accounts can help streamline shifts in ownership to make things easier on everyone. When I was a Quickbase client - our realm grew organically in the initial years. Lots of builders who all owned different things from apps to email notifications. But as we grew as a company, we quickly realized we needed to apply some future-proofing governance in the event key people moved on to other opportunities. Our first order of business was: how would we manage a service account? Who would have access to the credentials? How would we monitor how this account was utilized? We began with laying the ground rules for our service account: 4 people would have access to the credentials: CTO (they were not a Quickbase builder) VP of Business Systems (they were not a Quickbase builder) Manager of Business Systems (overall owner of Quickbase at the company) Most senior CRM Administrator (one of the main Quickbase builders) This service account would be the owner of any and all applications in the realm. It would also be one of our Quickbase Super User accounts in the case for whatever reason ownership of an application was not transferred. This service account would be used for any Quickbase - to - Quickbase integrations. Automations Webhooks Server-side scripting (Were I still employed there, we would also use it to build pipelines.) If any of the 4 people with access left the company, the password and any usertokens they had access to would be changed within 24hrs of their departure. Anyone accessing a Quickbase application through the UI with the service account credentials would log that action in a specified table. This was cross-referenced with audit logs as a SOC II audit control to prove access. Any access had to be tied to an active work request ticket in our system. Any integration work would need to be requested via the ticketing system, and performed by one of the builders with access to service account credentials. These rules were documented as part of our larger governance documents and stored in a central location. You may be thinking 'that's a lot of rules'. The good news is that this post is not intended to be prescriptive as much as it is to clear the cloud of uncertainty around service accounts and their use. Our implementation was based on many different deciding factors: risk management, compliance with security controls, and any number of other considerations. That being said, your mileage may vary. Governance of service accounts may already be defined by your IT department. Good communication between security-managing departments is key! Interested in more? Our Customer Success team regularly partners with Quickbase clients to help distinguish which governance path is right for them. Talk to your account team for more information!
Chicken Tracking with QB
Here's my latest cause for Quick Base celebration: A while back I made a Quick Base app for tracking my flock of chickens and supply inventory, but just incorporated RFID scanning to help move toward automatically tracking egg production instead of manually tapping URL formula buttons. Very much still a work in progress, but here's what it does so far and how it works: The app keeps records of what chickens are in the flock, egg production, store health records, supply purchasing/use, and a journal to write entries about any or all of the chickens. One night I was browsing my favorite overseas merchant website and came across these leg bands for fowl that contain an RFID chip. They were about $.27 a piece, so I bought a bunch, and a cheap USB RFID reader too. I created a table of all of the RFID tags, and a table for scanner entries, and linked each chicken to an RFID number, so that when one was scanned the entries table would "know" who the chicken was. Then I needed the scanner to be in a stationary place ready to scan anytime, so I wrote a little Python script that sits and waits for a scan, and when it detects one creates a record in the entries table using the Quick Base API. I decided to put the scanner in the nest box to find out who was laying eggs and when. It's also a confined space where I thought I'd have the most luck with the RFID system, which is the low-frequency passive type (chosen because they're cheap and don't require batteries or charging. The trade off, however, is that they only get scanned when they are close enough to receive power from the scanner). After hiding the scanner under some straw on the side of the nest near where the banded leg would be, the Raspberry Pi was put outside of the nest on a nearby shelf. With everything set up, connected to the network and seemingly working, it was time to put the bands on the chickens: Over the next few days of anxiously awaiting email notifications of scans, I finally got about 40 one morning over the course of about 45 minutes, all from the same chicken. I've had some luck so far, but have been looking into a more powerful scanner that would ensure scans without the RFID chip needing to be so close to the scanner. (Since putting in the scanner I've also found a couple of bushes the chickens have been laying eggs under since they have the run of the yard in summer, but with winter coming they should be laying more inside). I'd also like to add more scanners in various locations, but that may depend on what can be done to find a scanner that could read at a longer distance. I also need to find a better way to display some of this data, especially if its coming from multiple scanners. I'm thinking a summary type table that would group by location and calculate duration to show how long a chicken was in a given spot over the course of a day. A way to detect if an egg is actually laid, and automatically log that in the egg table for the correct chicken is also a future addition once the best way to do that is figured out. Ultimately, it'd be cool to have scanners that could also track various spots to get an idea of how they spend their days, and know when they're all inside for the evening and automatically close the coop door for the night. If anyone has any ideas about any of this, or experience working with RFID or Raspberry Pis and Quick Base, I'd love to hear about it! ------------------------------ steve. ------------------------------Image display
Is there a way to embed an image in a new form? Use case: Need to have a different image displayed every time I add a new form. Not file attachment. Ideally, be able to pick the image from a file explorer or paste the image on the new form. I have a "Parts" table and want to display the image of the part. ------------------------------ ed cooper ------------------------------
Sneak Peek: Type-Ahead Search Picker
While we at Quickbase love to work on great new features, like Kanban reports or Automations, we also take time to focus on the fundamentals. And what could be more fundamental to Quickbase than quickly and accurately entering data? So many of our customers tell us they come to Quickbase apps because they've outgrown spreadsheets and need to move to a relational database to handle the complexity of the work they need to track. Recently, we've been taking a hard look at how we can improve this fundamental activity of Quickbase apps: relating data. What did we find? After talking to customers with big data sets and small, we realized our record picker needed to be better at finding records quickly and making sure users knew exactly what record they were picking! If you're not familiar with our record picker, here's a crash course. (You can find out more about configuring it in Quickbase University.) When you're working with a relatively small data set, we show a simple HTML drop down. It works well if you've got some easily discernible records and you know what you're looking for, but if you've got a larger set of data, it can be much harder to find what you're looking for. Now, one of the things we all love about Quickbase is how deeply customizable it is. So what if I want to only pick from records which meet a certain criteria? Or if I want to make sure the most likely to be picked options are at the top? Quickbase has a solve for that! In the form properties, you can choose a report on which to base the record picker, which allows you filter and sort the field. It's great that you can apply sorts and filters, but unless you really trim down the columns, it can be really hard to read for end users. Beyond that, they may not understand what data is displayed in the list and given that each record displays all its data on one line, it can be hard to match up values to compare them. In addition, our users told us they expected to search through these records to find what they were looking for, but our simple record dropdown doesn't support that. For search, we need to go into the record picker pop-up. In field properties, you can configure this relationship to always use our record picker pop-up but getting to it requires more clicks and takes the user out of the context of the record they're editing. What we found in talking to customers was that their teams needed a faster way to search their data. After seeing all this, we got to work. Presenting the new Quickbase Type-Ahead Search Picker: If your app builder has chosen to display only one field to pick records on, we're now going to present a fast, searchable picker, very much like the new field picker we rolled out back in spring or the user picker we've have. If your app builder has chosen a report or the standard record picker to select from, you'll see a multicolumn picker, able to display up to nine fields of relevant data, with each column labeled so users clearly can see what they're picking from. We load the first 50 results automatically, so users can browse. As you search, the list updates in real time, pulling in more records and highlighting the matching terms, very much like our user field type. This new picker will be rolling out to all users in the coming months. If you'd like a sneak preview, we have it available in early access starting the week of September 24th. Just have your realm administrator open a support ticket and request it at https://login.quickbase.com/qb/support/listcases Thanks for reading and be on the look out for more posts and previews about our newtype-ahead search picker! Sam Jones Quickbase Product Manager
How to get a application token?
I just took over the QuickBase Operation for our company. And I can find anything that allows me to create/review API token? Anyone can give me an idea where to look for it? ------------------------------ Andreas Nagel Senior Software Developer www.KEH.com ------------------------------
Archiving an Application
Hey guys, I just wanted to share a desktop application I created that archives records. Original this tool was built for users who were looking to migrate off Quicbase and needed their data preserved. Quickbase offers to export data as a spreadsheet or xml file; but oftentimes this export the data is not human-friendly. You can see a sample PDF of what this thing outputs, on the link below: http://paultrimor.com/paulncks/quickbase-pdf-archiver/ If you are a Developer and would like to contribute This project is open source and I do not intend to make any profit off of this tool.My vision is for non-technical users of Quickbase to comfortable of using the tool. paultrimor/Quickbase-PDF-Archiverhttps://github.com/paultrimor/Quickbase-PDF-Archiver ------------------------------ Paul Trimor ------------------------------
Happy Retirement Kirk Trachy!
Hello Quickbase community! We wanted to take a moment to recognize a very important member of our Quickbase community. After 16 years of helping hundreds of people leverage Quickbase to solve a host of business problems, Kirk "Magic Buttons" Trachy is retiring at the end of the year. For those of you that have met Kirk, his passion and enthusiasm for our product, and our customers, is instantly palpable. If you have not met Kirk and you want to better understand the tremendous impact he has had, there are two places you should look. The first place is the app exchange. If you search Kirk's name, you'll find 50 applications that have been downloaded over 40 thousand times. Thanks to some work by Ellie Ellerman, we know that there are over 1700 currently successful apps in our community thanks to those templates. The second place to look is YouTube. Over the past several years, Kirk has submitted dozens, if not hundreds, of videos walking builders through a wide array of building tip & tricks to solve their unique business challenges. Kirk has played an oversized role in our community. If Kirk has helped you become a better QB builder, please share your thoughts/well wishes here in the Kirk Trachy Retirement Guest Book app that members of our awesome partner community put together. If you have ~8 minutes to spare, hear from some of Kirk's peersin this awesome tribute video Thank you! ------------------------------ Freddie Sabbs fsabbs@quickbase.com ------------------------------Calendar Report
Hello, I need help with quickbase calendar report. I currently have a field called start date which has list of companies. I have a another field called frequency which is multiple choice field consisting of daily weekly semi-monthly and monthly. I want to have calendar show the records which falls in the freqency range from start date. Can it be achieved in quickbase? ------------------------------ XYZ XYZ ------------------------------Military time conversion
Trying to find a way to solve this: I am doing time and date tracking for a support app. I have a date field. I also have a start time and end time fields where I would like to user military time: Date:_05/12/2021____ Start Time:__1000 End Time: ____1130 I would like to convert the military times in the Start Time and End Time fields and subtract the Start Time from the End Time so the value in Total time needs to be in hours and minutes Total Time: __1.5 hours Help!! ------------------------------ ed cooper ------------------------------
