BOTs are killing my contact form on my website...
I use a contact us form on our website which automatically creates a customer in Quick Base. Then an automation fires to create a task for someone to contact them. This has worked great for a couple of years now.
Today, I've been hit with bots. Over 500 junk customer names (all of which include a web address, so I could use that to filter and delete) and activities have been created. I tried to figure out how to prevent this - I'd love to just stop it at the point of entry - but the only thing I could think of was an automation to automatically delete both the task and the customer when this happens.
I wrote an automation thinking that I could simply say "when the customer name contains "http://*" then delete this activity and this record. Unfortunately that doesn't work as the automation will not fire. I assume it's because it won't look at my filtering word. I tried with and without the asterisk. Does anyone have any great ideas on this?
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Thanks,
Chris Newsome
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Today, I've been hit with bots. Over 500 junk customer names (all of which include a web address, so I could use that to filter and delete) and activities have been created. I tried to figure out how to prevent this - I'd love to just stop it at the point of entry - but the only thing I could think of was an automation to automatically delete both the task and the customer when this happens.
I wrote an automation thinking that I could simply say "when the customer name contains "http://*" then delete this activity and this record. Unfortunately that doesn't work as the automation will not fire. I assume it's because it won't look at my filtering word. I tried with and without the asterisk. Does anyone have any great ideas on this?
------------------------------
Thanks,
Chris Newsome
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