Forum Discussion

MitchKoyle's avatar
MitchKoyle
Qrew Trainee
5 years ago

Cannot change Record Owner when Sandbox is enabled

Since enabling the Sandbox, I am no longer able to change the Record Owner.

Without Sandbox enabled, when editing a record on a form I could scroll to the bottom and click a link that said "change" next to the Record Owner. That link is now gone.

I see it in the Sandbox, but if I change the Record Owner in the Sandbox and then Publish changes, that doesn't update the Record Owner either (of course I wouldn't expect it to).

Is changing the owner of a record no longer supported when Sandbox is enabled? If it is, then what is the method to do it?

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Mitch Koyle
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2 Replies

  • Hi Mitch,

    Thanks for pointing this out. This is not the expected behavior and we will address this in an upcoming release.

    Best,
    Chris

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    Chris Hutchens
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    • MitchKoyle's avatar
      MitchKoyle
      Qrew Trainee
      I just wanted to follow-up... this has been fixed with this weekend's update. Thanks!