Been trying off and on for about 2 hours... when I go to "automations", the Q spins for a while and then tells me I don't have any. A red box appears at the top of the page telling me it couldn't load. Anyone else having troubles?

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I am getting the same spinning; but Quick Base is not down. Did you submit a support ticket? I will.

Is it just for being able to manage them or are they not running or are they completely gone? (highly unlikely)

Can't load my automations... is QBase down?

14 Replies

ROBERTVALENTINE
Qrew Trainee
6 years ago

Same. Annoying...
SuryaExpert
Qrew Assistant Captain
6 years ago
Q is still rotating for me...
SuryaExpert
Qrew Assistant Captain
6 years ago
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LauraThacker
Qrew Captain
6 years ago
I am getting the same spinning; but Quick Base is not down. Did you submit a support ticket? I will.
SuryaExpert
Qrew Assistant Captain
6 years ago
Is it just for being able to manage them or are they not running or are they completely gone? (highly unlikely)
- ChrisNewsome
  Qrew Captain
  6 years ago
  I haven't noticed that they're not firing... I think it's just the management page.
- LauraThacker
  Qrew Captain
  6 years ago
  Mine are not loading; and when the screen does display; there are no automations. I've submitted a support ticket. Message says "unable to load automations
- SuryaExpert
  Qrew Assistant Captain
  6 years ago
  Since it is widespread, I am hoping QB is looking at it.
SuryaExpert
Qrew Assistant Captain
6 years ago
https://service.quickbase.com/#!/incident/143059
EvanMartinez
Qrew Elite
6 years ago
I just wanted to follow up to confirm that our Automations team have been looking into this issue actively and that as of right now they are still working to clear the queue to restore normal operations. For those who are interested in being notified of any outages like this you can subscribe to our status page here.

As more updates continue to come out on this issue they will also continue to be posted on the Status entry for that incident. Sorry for the inconvenience while the team works on addressing the issue.
AlexCertificati
Qrew Cadet
6 years ago
Thanks Surya. Thanks Evan. Thanks anonymous QB support tech who now has to do several extra clicks to close the support ticket I opened before checking here.
DrewVoge
Qrew Cadet
6 years ago
The status page says that the issue has been resolved, but our automations are still not displaying in the automations management page.
- EvanMartinez
  Qrew Elite
  6 years ago
  Hi Drew,
  
  I'm sorry to hear you are still having issues with your automations management page after the status page update. If you are still experiencing ongoing issues today certainly reach out to our Care team in a new case or by updating your existing case as those issues should now be resolved.