A formula checkbox to let me know if a record has NOT been edited for over 1 hour and then reset when it has been updated.

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Basically we have a ticketing system that we need to have a way to let us know when a ticket has not been edited after 1 hour. After the 1 hour mark and if the record has not been updated, I will set an email alert to shoot us an email. IF the record has been updated within the hour then reset the time.

Thanks in advance!
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Rodman91

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Posted 3 years ago

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Jack, Champion

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Hi,

If(([Date Modified]+Hours(1))<Now(),"True","False")


Thats references the standard date modified field in a quickbase table, if you have renamed the field then please update the field name in the formula.


This shows where records have gone over 1 hour based on the time now, when you update the record and save it the date modified field automatically updates (so will reset it).

Note if your looking at a report for a while you will need to refresh it for the calculation to rerun and pull the new time (which will then trigger the checkbox if its gone over).
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QuickBaseCoach App Dev./Training, Champion

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Jack is correct in implying that QuickBase cannot natively send a email mid day on an automated basis. But if it's useful, I do have some code which I could post which you can put in a dashboard page to have it refresh in a timer.  You can then say wall mount a screen and have it refresh on a timer, like every 5 minutes.